Main account data
Here you can see name, mobile number, email and profile settings
This page's 9bd App privacy policy explains simply how your data is stored, what can be exported, and which rights you have. See it in Dhaka's user language.
Those who log in or register with 9bd, their data path is kept clear, and the same policy applies even after downloading the APK.
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Effective date: July 2026; if someone wants to export data, what the 9bd App keeps, what it provides, and what it does not provide are clear from the outset.
The topic isn't complicated; you can learn about your own account, login history, and device information, and if needed you can request data export.
Many think export means everything will come out; it's not the case; 9bd App only provides relevant and usable information so you can easily understand your own account.
When signing in from Dhaka or Chattogram, some information created is included in the export; it includes name, contact details, settings, and security-related logs.
Here you can see name, mobile number, email and profile settings
Last sign-in, device type, and unusual access signals are kept
Which cookies are enabled, and which alerts you have chosen, are kept
Data is usually provided in an easy-to-read format; you can view it on screen if you want, and you can also keep it for your records.
The file is not messy; most users prefer JSON-structured data, because with it you can see at a glance what each part is.
If you want to view your data, first log in to 9bd, go to the Help section and send an export request.
New users who register on 9bd also get this path, and if someone signs in via APK, the same rule applies.
First sign in, then go to the profile section
Choose the data export option and submit the short form.
Support team verifies the request and then provides the file.
General requests are usually processed quickly; in most cases after verification it takes 23 business days to prepare the file, but for complex records it may take a little longer.
Not Lahore; we mean Bangladesh here. Many Dhaka-based users operate accounts with bKash, Nagad, or Rocket, so identity verification is kept simple.
Not all information is included in the export; for security, passwords, internal risk-related notes, and other users' personal data are kept separate.
This is more reasonable; you can understand your own data protection, but it won't violate anyone's privacy.
If you have any questions, go to the 9bd Contact page where privacy, cookies, and user rights are discussed separately.
Read more Terms And Responsible gaming See transparency kept in the 9bd App; this is the main point.
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